Suggest new feature
13 feature requests

Import NPS

Import NPS score and qualitative feedback from tools like Delighted, Survicate, etc.

There are two potential pieces to this:

  1. Get the qualitative feedback into Savio inbox.

  2. Actually store the NPS score in Savio so you can filter by NPS ("show me Feature Requests from NPS Neutrals so I can make t…

Import NPS score and qualitative feedback from tools like Delighted, Survicate, etc.

There are two potential pieces to this:

  1. Get the qualitative feedback into Savio inbox.

  2. Actually store the NPS score in Savio so you can filter by NPS ("show me Feature Requests from NPS Neutrals so I can make them promoters")

Push Planned Features to JIRA

This is to track the status of a feature while it's under development.

For this we'd:

  1. Let you push a button in Savio to create a JIRA issue or Epic (OR link a Savio Feature to a JIRA Issue/Epic)

  2. Show the link to the JIRA issue in Savio

  3. When the JIRA issue is moved to an "In Progress" state, w…

This is to track the status of a feature while it's under development.

For this we'd:

  1. Let you push a button in Savio to create a JIRA issue or Epic (OR link a Savio Feature to a JIRA Issue/Epic)

  2. Show the link to the JIRA issue in Savio

  3. When the JIRA issue is moved to an "In Progress" state, we'd mark the Feature as "In Progress" in Savio

  4. When the JIRA issue is Closed, mark the feature as Shipped in Savio (and potentially notify you by e.g. email)

Push feedback from Zendesk to Savio

Similar to how the Intercom and Help Desk integrations work:

  1. You'd connect Zendesk to Savio via OAuth

  2. Savio will pull in your list of Zendesk users and attributes. You could filter Feedback and Requests by these users/attributes in Savio

  3. You'd anoint one tag in Zendesk as special. When this…

Similar to how the Intercom and Help Desk integrations work:

  1. You'd connect Zendesk to Savio via OAuth

  2. Savio will pull in your list of Zendesk users and attributes. You could filter Feedback and Requests by these users/attributes in Savio

  3. You'd anoint one tag in Zendesk as special. When this tag was assigned to a Zendesk conversation, Savio would pull it in as feedback

In-app Surveys

It would be nice to have canned surveys that could be displayed in-app with the responses saved to Savio.

Two that have been raised:

  1. Feature battle: "do you want this feature or that? Why?"

  2. "How can we make this feature better?"

Are there others you'd want?

It would be nice to have canned surveys that could be displayed in-app with the responses saved to Savio.

Two that have been raised:

  1. Feature battle: "do you want this feature or that? Why?"

  2. "How can we make this feature better?"

Are there others you'd want?

MS Teams Integration

This could be three things:

  1. Send feedback and feature requests to Savio from Teams

  2. Send notifications about triaged feature requests/feedback to a Teams channel from Savio

  3. Send notifications about updated feature request status to a Teams channel from Savio

This could be three things:

  1. Send feedback and feature requests to Savio from Teams

  2. Send notifications about triaged feature requests/feedback to a Teams channel from Savio

  3. Send notifications about updated feature request status to a Teams channel from Savio

Sync Feature Requests to Clubhouse

This is to track the status of a feature while it's under development.

For this we'd:

  1. Let you push a button in Savio to create a Clubhouse issue (OR link a Savio Feature to a Clubhouse Issue)

  2. Show the link to the Clubhouse issue in Savio

  3. When the Clubhouse issue is moved to an "In Progress" s…

This is to track the status of a feature while it's under development.

For this we'd:

  1. Let you push a button in Savio to create a Clubhouse issue (OR link a Savio Feature to a Clubhouse Issue)

  2. Show the link to the Clubhouse issue in Savio

  3. When the Clubhouse issue is moved to an "In Progress" state, we'd mark the Feature as "In Progress" in Savio

  4. When the Clubhouse issue is Closed, mark the feature as Shipped in Savio (and potentially notify you by e.g. email)

Push Feedback and Feature Request updates to Slack

There are two scenarios we've heard for pushing feedback to Slack:

  1. Learn about new feedback by pushing notifications to a Slack channel when feedback gets triaged

  2. Keep abreast with product planning via Slack notification (e.g. push to a channel when a Feature Request moves to "In Progress" or …

There are two scenarios we've heard for pushing feedback to Slack:

  1. Learn about new feedback by pushing notifications to a Slack channel when feedback gets triaged

  2. Keep abreast with product planning via Slack notification (e.g. push to a channel when a Feature Request moves to "In Progress" or "Shipped")

Sync Features with GitHub Issues

This is to track the status of a feature while it's under development.

For this we'd:

  1. Let you push a button in Savio to create a GitHub issue OR link a Savio Feature to a GitHub Issue

  2. Show the link to the GitHub issue in Savio

  3. When the GitHub issue was Closed, mark the feature as Shipped in S…

This is to track the status of a feature while it's under development.

For this we'd:

  1. Let you push a button in Savio to create a GitHub issue OR link a Savio Feature to a GitHub Issue

  2. Show the link to the GitHub issue in Savio

  3. When the GitHub issue was Closed, mark the feature as Shipped in Savio (and potentially notify you by e.g. email)

Multiple Products

Right now Savio supports collecting feedback for multiple products by using tags, or by prefacing feature requests with the product name like this:

Product 1: Some request
Product 2: Some other request
Product 1: Yet another request

We could pave multiple product support so that it would be support…

Right now Savio supports collecting feedback for multiple products by using tags, or by prefacing feature requests with the product name like this:

Product 1: Some request
Product 2: Some other request
Product 1: Yet another request

We could pave multiple product support so that it would be supported natively instead of with a workaround.

File Upload

It would be nice to upload files (images, word docs, spreadsheets) to Savio instead of pasting links to files/images that are hosted elsewhere.

It would be nice to upload files (images, word docs, spreadsheets) to Savio instead of pasting links to files/images that are hosted elsewhere.

Read-only users

Some customer-driven companies want everybody to be able to see the source of truth for customer feedback. But they want to make sure some users can't change data in the tool. They just want those users to be able to read data in Savio, but not modify it.

Some customer-driven companies want everybody to be able to see the source of truth for customer feedback. But they want to make sure some users can't change data in the tool. They just want those users to be able to read data in Savio, but not modify it.