Similar to how the Intercom and Help Desk integrations work:

1. You'd connect Zendesk to Savio via OAuth

2. Savio will pull in your list of Zendesk users and attributes. You could filter Feedback and Requests by these users/attributes in Savio

3. You'd anoint one tag in Zendesk as special. When this tag was assigned to a Zendesk conversation, Savio would pull it in as feedback