It would be helpful to have an additional status like "No Action Required" for submissions that shouldn’t have been sent to Savio. Instead of deleting them, we're using comments to coach the GTM team.. explaining what should have happened and outlining any next steps they need to take. If we delete the submission, we lose that context. And if we triage it without linking it to a feature request, it stays in the feedback list (though not in the inbox), even though it’s essentially resolved.
Activity
It would be helpful to have an additional status like "No Action Required" for submissions that shouldn’t have been sent to Savio. Instead of deleting them, we're using comments to coach the GTM team.. explaining what should have happened and outlining any next steps they need to take. If we delete the submission, we lose that context. And if we triage it without linking it to a feature request, it stays in the feedback list (though not in the inbox), even though it’s essentially resolved.