API Tracking update to revert to In Transit status from Out for Delivery

Activity
Christopher G on Feb. 7, 2024:

Current issue: When a shipment is moved into the "Out for Delivery" status, then if the delivery is denied and the shipment is returned to the shipper and API attempts to move the status back to "In Transit" the TMS will remain in the "Out for Delivery" status.
Business case for enhancement request: RD Logistics, Inc is seeking an enhancement for the API tracking to allow statuses in the TMS to revert to earlier statuses.
Alternative offered: n/a
Example: 117812652


Want us to build this for you?